How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches out to Cornerequity Tree Service to be treated fairly and honestly. If something went wrong, please let us know. This page shows how to send a complaint and what comes next. It is a general template and is not legal advice.

Topics You Can Raise

You can write to us about:

• Your experience when you called or contacted Cornerequity Tree Service
• The way your personal information was handled
• Anything on this website that seems unclear or incorrect
• The behavior of a provider we connected you with

If Your Concern Is About a Provider

Providers in our network are independent businesses. Each one is responsible for its own quotes, prices, work and customer service. If you have trouble with tree work at your home, the usual first step is to bring it up with the provider directly and keep a written record.

We still want to hear about it. Feedback on providers helps keep our network honest, and providers who often fall short may be removed. Please keep in mind that Cornerequity Tree Service cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

Sending Your Complaint

Email us at contact@cornerequity.property and include:

• Your name and how we can reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

After You Write

We will confirm we received your complaint by email, usually within a few business days. We will look into what happened, which may mean contacting the provider. Then we will reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about licensed contractors, a state or local licensing office may be able to help too.

Contact

Email: contact@cornerequity.property